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Privacy Policy - (LAST UPDATED: JANUARY 14, 2024)

IN BRIEF 

Although you may read the word "we" or "our" or "us" a lot, it's only me and a handful of very well-known and trusted companies behind the scenes. As a sole proprietor artist whose passion is creating art, I use various website, email, print, social media, and payment providers to share and sell my art in various forms. So if you join my email list, fill out a form to ask for help or information, subscribe to my emails, engage with me on social media, or order a work of art, my providers and I will be using the information you entered to fulfill your requests and communicate with you about those things.  

I loathe spam. I respect me and you too much to subject either of us to the misery that comes with that. I'll never sell your information. Nor will I share your information with advertisers. I will only share it with those companies I use in order to fulfill orders I receive or to communicate with customers, or on social media, and with my mailing list members. These companies are:

  • Print / merchandise: Bay Photo Lab, 920 Disc Drive, Scotts Valley, CA, 95066
  • Print / merchandise: Gooten, 228 Park Avenue S., New York, NY 10003
  • Print / merchandise: Snapfish, 10 Almaden Blvd., Suite 900, San Jose, CA 95113
  • Print / merchandise: Art of Where, 372 Sainte-Catherine Street West, Studio #102, Montreal, Quebec, Canada H3B 1A2
  • Social media promotion: Emarky, Unyversal Technologies Alpha AG, Grabenstrasse 25, 6340 Baar, Switzerland
  • Email management: Mail Chimp, 675 Ponce De Leon Ave. NE 5000, Atlanta, GA 30308
  • Google Mail: Google, 1600 Amphitheatre Parkway, Mountain View, CA 94043
  • Website and email: Art Storefronts, 6207 Bee Cave Rd, Suite 110, Austin, TX 78746
  • Payment processors: Stripe, PayPal, Google, and Apple.
  • I encourage you to review these companies' websites for their privacy policies and T&Cs so you understand them. Because it's their security and infrastructures that we are both relying upon.  My emails, and social media are intended to alert you to information that I believe you'll find entertaining, educational, and timely because I include images, stories, events, specials, discounts, promotions, and contests that are related to my artwork. You are free to unsubscribe at any time, for any reason. You'll see an unsubscribe button on the bottom of every email you get from me.  

    Bottom line: your personal information is protected both online and offline by the above-mentioned providers. 

    THE FINE PRINT

    Planding Fine Art,​ ("us", "we", or "our") operates https://plandingfineart.com (the "Site") through a web hosting and SaaS company, ArtStorefronts.com. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.  

    We use your Personal Information only for providing and improving the Site, and your experiences engaging with and buying from us. By using the Site, you agree to the collection and use of information in accordance with this policy. 

    INFORMATION USE, COLLECTION, AND SHARING 

    We only have access to/collect information that you voluntarily give us via forms you fill out on our Site, email or SMS messages you send to us, or any other direct contact from you (e.g. Messenger, etc). We will not sell or rent this information to anyone. 

    If you choose to, you can set up an account on this Site for ease of ordering. During your registration, you're required to give certain information (such as name and email address). This information is used to process your orders, and contact you about the products and services on our Site in which you have expressed interest. 

    Whether you register for an account or not, if you provide information to us we will use your information to respond to you, regarding the reason you contacted us, completing your order, communicating about order status and delivery, and, if requested by you, send promotional, educational, and informational communication about our artwork and promotions. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. 

    We request information from you on our order form. To buy from us, you must provide contact information (e.g. name and shipping address) and financial information (e.g. credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. 

    We request information from you on other forms such as our email list sign-up, commission inquiry, contest entry, shipping quotes, etc. The information you provide is used to process your requests. 

    We use UPS and FedEx to ship orders, and offer you a choice of Stripe, PayPal, Google, and Apple for payment processing to bill you for goods and services. To our knowledge, these companies do not retain, share, store, or use personally identifiable information for any secondary purposes beyond filling your orders. We use Artstorefronts.com to manage our website, social media posts, email, along with MailChimp.com for email communications. We encourage you to visit all of these companies' websites to learn how they collect, use, and share data as we rely on their services, and by extension, you do as well. 

    Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. If you have signed up for the newsletter or any other email services, you can opt out at any time by following the "unsubscribe" link at the bottom of any email. 

    We may need disclose your personal information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, to enforce our terms of use and other agreements, and if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the owner of Planding Fine Art, its customers, or others.

    LOG DATA 

    Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other non-PII statistics. 

    The Site also uses Google Analytics. Google Analytics assists us with collecting and monitoring data about traffic to the Site. You can learn how Google collects and processes data by visiting the following website: google.com/policies/privacy/partners/. If you would like to opt-out of the collection of data by Google Analytics, visit tools.google.com/dlpage/gaoptout.  

    COMMUNICATIONS 

    We may use your Personal Information to contact you with newsletters, marketing, or promotional emails, and correspondence regarding your information requests or purchases.

    COOKIES AND RELATED TECHNOLOGY 

    We use "cookies" on this Site. Cookies are small pieces of information that are stored by your Internet browser on your device. Cookies can be either persistent or temporary. A persistent cookie retains user preferences for a particular website, allows those preferences to be used in future sessions, and remains valid until its set expiration date (unless deleted by the user before then). Temporary cookies expire at the end of a user session when the browser is closed. 

    Cookies can also enable us to track interests of our users while on the site, to enhance the experience on our Site. They make the Site easier for you to use and enjoy. For example, you can choose to have your browser remember your login and password to access your account on our Site (if you registered for one) so you won't have to enter the information each time you visit.  

    Usage of a cookie is in no way linked to any personally identifiable information on our Site. You can completely delete any or all cookies at any time whenever you wish. However, if you do not accept cookies, you may not be able to use some portions of our Site.  

    Web beacons are small bits of code embedded in web pages or emails that assist in delivering cookies. Web beacons help determine whether a webpage on this Site has been viewed and, if so, how many times. MailChimp may also use web beacons in email messages to determine what the recipient has done with the message. Although you cannot decline to receive web beacons when visiting a web page, you can choose not to receive web beacons by email if you disable HTML images or refuse HTML email messages.

    SECURITY 

    The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. 

    Wherever sensitive information (such as credit card data) is collected, that information is encrypted and transmitted to our payment processors in a secure way. All of our web pages are secure. (You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.) 

    If you feel that we are not abiding by this privacy policy, you should contact us immediately via the contact form on this site. 

    LINKS 

    This Site may contain links to other sites. We are not responsible for the content or privacy practices of such other sites. Nor are we responsible for these links being changed by their respective site owners. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

    PROMOTIONS, CONTESTS, SURVEYS, AND POLLS

    Occasionally we may offer promotions, contests or other events for and about our artwork. Participation in these events is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. 

    CHANGES TO THIS PRIVACY POLICY 

    The effective date is listed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. 

    We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

    YOUR ACCESS TO AND CONTROL OVER YOUR INFORMATION

    You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the contact form.

    Trusted Art Seller

    The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

    It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

    Verified Returns & Exchanges

    The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

    Description of Policy from Merchant:

    Returns & Exchanges are explained here: https://www.plandingfineart.com/faqs-shipping

    Verified Secure Website with Safe Checkout

    This website provides a secure checkout with SSL encryption.

    Verified Archival Materials Used

    The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

    Description from Merchant:

    Surfaces used in original art works are all archival material (neutral PH) as certified by their manufacturers. See: https://maryplanding.artstorefronts.com/caring-for-your-soft-pastel-painting for more details. Pastels, oil paints, and watercolors are certified by the various manufacturers as to their lightfastness ratings. These manufacturers include: Sennelier, Charvin, Jack Richeson, Terry Ludwig, Schmincke, Winsor & Newton, Royal Talens, NuPastel, CretaColor, Blue Earth, Girault, Art Spectrum, Unison, Mount Vision, Diane Townsend, Bruynzeel, and Mungyo. For art print reproductions, my partner, Bay Photo (https://bayphoto.com/prints/fine-art-prints/) provides information on the various surfaces and materials that they use.

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    This Site supports Augmented Reality to Live Preview Art

    Use your mobile device's camera to superimpose any piece of art from my site onto a wall in your home or business.

    To use this feature, look for the "Live Preview AR" button below each piece of art on its dedicated page. Questions? Get in touch.

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